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A Merchant logs a call with the Support team saying that they have installed the WooCommerce plugin, but for some reason the plugin is disabled.  What advice do you give the Merchant?

  • A

    Let the Merchant know that you will need to investigate the issue further.

  • B

    Inform the Merchant that Ozow does not accept payments in ZAR (Rand).

  • C

    Inform the Merchant that Ozow only accepts payments in ZAR (South African Rand).  Please ensure the WooCommerce currency is set to South African Rand (R).

A Merchant logs a call with the Support team saying that they have installed the WooCommerce plugin, but for some reason the plugin is disabled.  What advice do you give the Merchant?