Training Material
Ozow Introduction
Payment Flows
Training Course
Login
My Account
FAQs
Customer Operations
February 15, 2024
Where do I find what merchants have been enabled for Voucher Redemption?
February 15, 2024
After submitting the new bank details you will be required to reach out to the relevant team via MS Teams. What is the name of the group in MS Teams to reach out to the KYC specialists?
February 15, 2024
While completing step 5 on the add bank account SOP, what field do we fill in to provide our reason for the bank account change?
February 15, 2024
If the primary KYC specialist is not available to approve the new bank account, who is another KYC specialist that can approve?
February 15, 2024
Who is the KYC specialist to approve the new bank account uploaded to the merchant dashboard?
February 15, 2024
Where can I find the SOP to add a bank account to the merchant dashboard?
February 13, 2024
When confirming a transaction reference using the Power BI tool, what do I need to verify?
February 13, 2024
Where can I locate the Power BI tool to extract a transaction?
February 13, 2024
When looking for a transaction reference for a merchant what Power BI tool can be used?
Prev page
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Next page
