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Ozow Introduction
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Customer Operations
May 6, 2024
Do customers need to have the Nedbank app installed to use Nedbank Direct EFT?
May 6, 2024
Which of the following is NOT a benefit of the Nedbank Direct EFT for merchants?
May 6, 2024
What is a benefit of the Nedbank Direct EFT API for customers?
May 6, 2024
How does the customer authenticate when using the Nedbank Direct EFT API?
February 15, 2024
Where do you find the escalation processes for any of the products at Ozow?
February 15, 2024
Why is it crucial for Ozow to complete KYC on our merchants?
February 15, 2024
When you escalate a case to the fraud team and you waiting for feedback, who do you reach out to in Customer Ops?
February 15, 2024
Where do I find what merchants have been enabled for Voucher Redemption?
February 15, 2024
After submitting the new bank details you will be required to reach out to the relevant team via MS Teams. What is the name of the group in MS Teams to reach out to the KYC specialists?
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